6 Ways Churches do Ministry like We are Dying Anyways… (or how keeping everyone happy is killing us)

When I talk to colleagues and church members it doesn’t take long to hear stories of congregations and churches fighting over the details of ministry: the style of worship, the number of staff to hire, the colour of the carpet, the need to have a Sunday School (even in churches with few or no kids).

Most of the fighting is about opinion and preference rather than issues of substance. Churches are great at having disagreements over the details and turning the details into insurmountable differences. A good friend of mine (also a pastor) has often said, “Church politics are so vicious because the stakes are so low.”

Image source - http://donutchurch.com/tag/comfortable/
Image source – http://donutchurch.com/tag/comfortable/

Church leadership, church boards, staff and pastors wring their hands and tying themselves in knots trying to keep churches happy. I know pastors who run around 7 days a week working themselves to death trying to be everywhere, do everything and make sure everyone gets what they want from church. It is almost comical that so many of us consider this “ministry.”

As I was writing my sermon for last Sunday, it occurred to me that a ministry focused on making people comfortable and happy is doomed. In fact, it sounds eerily like palliative care.

The amount of palliative care ministry that many congregations are doing is incredible.

Now to be clear, true palliative care for those facing the end of life, particularly with illness is very important work – holy work even. However, when the regular ministry of the church starts to look like the holy work of making people comfortable as they face the end of life, we have a problem.

Here are some examples:

1. Trying to keep everyone happy.

Hospitals generally try to treat illnesses and make people better. Schools try to teach and form students. But the only institution that I can think of, whose chief goal is keeping people comfortable, is a hospice or palliative care institution. Churches and Pastors whose primary aim is keeping people happy are basically doing palliative care.

2. Focusing exclusively on people already here.

Churches have become really good at focusing on insiders. Churches worry about what their members will think about new initiatives or programs. They are concerned about losing even a single discontent member and are constantly searching for any hint of displeasure among the rank and file. Churches like this worry about new people showing up and upsetting the established, delicate balance. Palliative care is about focusing on those in the program, not about seeking new patients.

3. Avoiding conflict at all costs.

When there is only a limited amount of time left, why ruin it by fighting? Avoiding conflict is rooted in the hopes that problems will just go away if we ignore them. And the reality ism in palliative care most problems do just go away eventually – you know, that whole death thing. Death is a great problem solver. When churches simply brush conflict under the carpet, they are hoping it will just go away. And yet, the only way conflict goes away in churches is if all those involved die… and even then it can linger.

4. Being comfortable.

Comfort is a big concern for those in palliative care. It is also a big concern in churches. Many churches want members, visitors, seekers, basically anyone who enters to feel comfortable. They say things like, “people shouldn’t have to work to understand what is happening.” “It should feel like you are in the comfort of your own home.” “Church should be casual and welcoming – make people feel comfortable in their own skin.” Last time I checked, comfort was not really on high on Jesus’ priorities. I don’t recall him ever praising anyone saying, “Your faith has made you comfortable.”

5. Everything becomes about preference.

Churches worry a lot of about people liking things. We fight over getting our own way when it comes to worship, programs, facilities, planning. How we worship, the bibles we read, the food we eat, the chairs we sit in, the paint colour on the wall all becomes a matter of preference. Pastors and leadership can start to worry whether they have provided the right mix of preferences for members. We become like a nurse asking if a patient wants more pillows or blankets, chicken or beef for dinner.

6. We talk a lot about decline and dying.

Maybe the biggest resemblance to palliative care is when churches begin talking a lot about decline and dying. Now, I am not saying we should avoid identifying trends and history. But unlike someone with a terminal illness, it takes a certain amount of hubris (conscious or unconscious) to think we are finally the ones who will kill all our churches. But more importantly, churches are not terminal patients. Imagine someone who gets to a certain age, starts getting a few grey hairs or wrinkles, maybe has some aches and pains, and then starts talking all the time about dying imminently. It seems absurd. Because it is absurd. Yet this is what so many churches are doing whenever they meet to discuss and plan their future.

As I said before, true palliative care and palliative care institutions do important work. They provide care and dignity to people who are facing their last days. Please don’t take what I am saying to be a condemnation of that work, but rather a lens through which to see how we as pastors, leaders and church folk are approaching ministry.

When our ministry as churches and congregations takes on the character of palliative care, we have lost the plot. We become insular groups of people, looking after our own and worst of all, waiting to die (even if we don’t know it).

Comfortable-Georgian-Church-Interior-DecorBut the thing is, God doesn’t do palliative care. As far as I can remember, Jesus never helps people die in the gospels. God is about Life. New Life. Abundant life. Life where there should only be death. God doesn’t make us comfortable as we die. God makes us uncomfortable so that we can live.

And I would like to say that I don’t have answers for how to turn self-centred ministry to our dying selves into life-giving God-focused ministry…

But I do know.

We all know.

  • Stop talking about how we are dying all the time. Or at least recognize that our dying is only a part of God’s alive making.
  • Turn our focuses outward, stop worrying so much about people who are in the pews already and think about ministry to those who are not in the pews… yet.
  • Conversation. Dialogue. Talking. Communicating. We need to talk less about the things we like or don’t like about church (maybe forget talking about them at all), and begin talking about what ministry is happening. Talk about what God is doing in our lives and in our communities.
  • Do the hard work of living as a community, instead of dying. Living is uncomfortable, it is conflictual, it makes some unhappy at times, and requires us to live with uncertainty about what is coming next.

Ministry that looks like palliative care is killing us. Or least it us letting us as pastors, churches, and Christian hasten our journey towards communal, institutional death.

And worst/best thing is, we aren’t terminal.


Has ministry become like Palliative care in your context? Should we be focused on making people comfortable? Share in the comments, or one the Facebook Page: The Millennial Pastor or on Twitter: @ParkerErik

10 thoughts on “6 Ways Churches do Ministry like We are Dying Anyways… (or how keeping everyone happy is killing us)”

  1. I enjoyed your post immensely. I do agree that we “need to talk less about the things we like or don’t like about church.” But “less” is the correct word. I worry that not “talking about them at all” will shut down dialogue and problem-solving. I’m not advocating complaining though. We should forget about that.

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